Privacy Policy

Effective Date: 3/24/26

1. Introduction Welcome to Silvies Camp Creek Ranch LLC (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (silvies.us / silvies.properties), use our chat widget, or interact with our customer support services.

2. Information We Collect We may collect the following types of information when you interact with our website or services:

  • Personal Information: Name, email address, phone number, and any other details you voluntarily provide when filling out forms, using our chat widget, or requesting customer support.

  • Technical Data: IP address, browser type, operating system, and website usage data collected via cookies or similar tracking technologies.

3. How We Use Your Information We use the information we collect strictly for business and customer care purposes, including:

  • Providing customer support and responding to your inquiries.

  • Coordinating appointments and sending service-related updates.

  • Sending transactional or customer care text messages (only if you have explicitly opted in).

  • Improving our website functionality and user experience.

4. Text Messaging (SMS) Data Handling & Consent We value your privacy regarding mobile communications. If you opt-in to receive customer support text messages from Silvies Camp Creek Ranch LLC, your mobile phone number and SMS consent data will be handled with the utmost care.

  • No Third-Party Sharing for Marketing: Your mobile phone number, SMS opt-in data, and consent status will strictly not be shared with, sold to, or distributed to any third parties, affiliates, or partners for marketing or promotional purposes.

  • Permitted Sharing: The only exception to the above is sharing your data with our direct telecommunications service providers solely for the purpose of routing and delivering our customer care text messages to you.

  • How to Opt In: Users opt in to receive SMS messages by submitting the Book a Visit form at silvies.properties/book-a-visit/ and checking the explicit consent checkbox on that form.

5. Information Sharing and Disclosure Outside of SMS consent data (which is never shared for marketing), we do not sell or rent your general personal information to third parties. We may share non-SMS personal information only in the following situations:

  • With trusted service providers who assist us in operating our website or conducting our business (e.g., website hosting, IT support), provided those parties agree to keep this information confidential.

  • When required by law, court order, or governmental regulation.

6. Data Security We implement standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights and Choices

  • Opting Out of SMS: You can opt out of receiving text messages from us at any time by replying STOP to any message you receive. You may also reply HELP for assistance.

  • Updating Information: You may contact us to update, correct, or delete your personal information stored in our systems.

8. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: ap.cabins@silvies.us

  • Phone: 541-920-5283

  • Mailing Address: 10000 Rendezvous Ln